Privacy Policy for Saskatoon Radio Transit Services

Last Updated: [13-Apr-2024]

Introduction

At Saskatoon Radio Transit Services, we are committed to maintaining the trust and confidence of our customers. In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, and how we keep it secure.

Information We Collect

- Personal Information: Includes name, email address, phone number, and physical address that you provide when you book a ride with us.

- Ride Information: Details of the trips you take with us, including date, time, pick-up, and drop-off locations.

- Payment Information: We collect transaction details when you pay for our services, though credit card details are processed by our payment processors and are not stored on our servers.

How We Use Your Information

- To fulfill your booking requests and provide you with our transportation services.

- To contact you if there is an issue with your booking.

- To send you promotional emails and special offers, if you have opted-in for this communication.

- To improve our services and enhance user experience based on the feedback and interactions with our systems.

How We Protect Your Information

- We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

- We use secure servers and all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database only to be accessible by those authorized with special access rights to such systems.

Data Retention

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your information to provide the services, you may request that we erase your personal information and close your account.

Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to provide products or services you have requested, with your consent, or as legally required.

Your Rights

You have the right to:

- Access and receive a copy of the personal data we hold about you.

- Request correction or deletion of your personal data.

- Object to the processing of your personal data.

- Request the restriction of processing of your personal data.

Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions about this privacy policy, please contact us at:

- Email: bookings@srts.ca

- Phone: 306-242-1221

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Make sure to consult with a legal professional to tailor this privacy policy to comply with local laws and regulations and to ensure that it fully covers all aspects of your business operations. This template is a starting point and may need adjustments based on the specific services and data handling practices of Saskatoon Radio Transit Services.